Terms and conditions

1. Agreement of Works

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• By accepting a quotation from us, you enter into a binding agreement for the works specified in that quotation.

• Acceptance of a quotation constitutes full agreement to these Terms and Conditions.

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2. Quotations and Material Costs

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• All quotations are valid for 30 days from the date of issue unless otherwise stated.

• Once accepted, any materials purchased specifically for your project become your financial responsibility.

• If works do not proceed after acceptance, you remain liable for the cost of any materials already purchased.

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3. Payment Terms​

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• Payment terms will be stated on your invoice.

• Invoices must be paid in full by the due date unless alternative arrangements are agreed in writing before works commence.

• Late payments may result in additional charges and, if necessary, legal action for recovery.

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4. Warranty​

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• We provide a 12-month warranty on workmanship from the date of completion.

• The warranty covers faults directly caused by our workmanship.

• This warranty does not cover:

   

   

  • Normal wear and tear.

  • Misuse or incorrect operation of installed equipment.

  • Damage caused by external factors such as power surges, flooding, or tampering.

• Repairs for accidental damage may be offered at a reduced rate at our discretion.

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5. Cancellations​

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• Cancellations must be made in writing.

• If you cancel after materials have been purchased, you remain liable for their cost.

• If you cancel within 48 hours of the agreed start date, a cancellation fee may apply to cover lost work opportunities.

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6. Liability

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• We are not liable for indirect or consequential loss or damage unless directly caused by our negligence.

• You are responsible for ensuring the work site is safe, accessible, and ready for works to be carried out.

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7. Access and Site Readiness

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• You must provide sufficient access to the premises and ensure the site is ready for works.

• Delays due to lack of access or site readiness may incur additional charges.

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8. Variations and Additional Work​

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• Any variations to the agreed works must be requested in writing and may result in additional charges.

• Any unforeseen issues will be communicated promptly, and extra costs may apply if necessary.

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9. Health & Safety

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• All work will be carried out in accordance with UK health and safety regulations.

• You must notify us of any known hazards on site before work begins.

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10. Dispute Resolution

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• In the event of a dispute, both parties agree to attempt resolution amicably before taking legal action.

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11. Governing Law

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• These Terms are governed by and construed in accordance with the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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12. Amendments

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• We may update these Terms at any time without prior notice.

• The most recent version will always be available on our website or provided on request.

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13. Contact Details

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CrocElectrical Ltd

Email: info@crocelectrical.com

Registered Address:

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Unit 7 Caxton Point Business Centre,

Caxton Way,

Stevenage,

Hertfordshire,

SG1 2XU